| Reason | |||
|---|---|---|---|
| 0751332693036000 | Rp 7,337,524,908 | - | |
| 0865904197031000 | Rp 7,449,264,723 | Peserta tender tidak hadir pembuktian kualifikasi | |
| 0013492111073000 | - | - | |
| 0915271423401000 | - | - | |
| 0016921314073000 | - | - | |
| 0032738924039000 | - | - | |
| 0024174302306000 | - | - | |
| 0413300641402000 | - | - | |
| 0720111772008000 | - | - | |
| 0727236390022000 | - | - | |
PT Royal Inti Mahiro | 07*6**9****09**0 | - | - |
| 0765189279011000 | - | - | |
PT Samala Data Arta | 04*2**5****41**0 | - | - |
| 0415249572432000 | - | - | |
Amtek Solusindo | 06*2**4****44**0 | - | - |
| 0016922965029000 | - | - | |
| 0210798070411000 | - | - |
RINCIAN SPESIFIKASI TEKNIS
PERPANJANGAN LISENSI PERANGKAT KERAS
TAHUN ANGGARAN 2023
No. Uraian Pekerjaan Jumlah
1. R enewall PaloAlto PA 3260 1 Unit
- Threat prevention subscription renewal 1 year
- Subscription Advanced URL Filtering 1 year
- WildFire subscription renewal 1 year
-
- RMA enabled premium support
- Open ticket/support dengan teknikal PaloAlto
- Pengiriman RMA ke lokasi akhir yaitu di Jakarta
- Melampirkan Surat dukungan dari Principal
- Aktifasi lisensi melanjutkan sebelumnya
2. R enewal Access Policy Manager 1 Unit
- Annual Maintenance F5-BIG-ADC-4000S-AP Plus F5-ADD-BIG-USER-
500
- All Solution Include : 24x7 Full Level 1-3 remote (phone,email, web)
technical support with F5 Networks, Software upgrades and patches,
hardware RMA)
- Subscription & Support 1 year
- Local Onsite maintenance for 1 year (exclude change of configuration)
with SLA 24x7x4 response with unlimited ticket
- Pengiriman RMA ke lokasi akhir yaitu Jakarta
- Melampirkan Surat dukungan dari Distributor
- Aktifasi lisensi melanjutkan sebelumnya
3. R enewal Application Security Manager 1 Unit
- Annual Maintenance F5-BIG-ASM-5050s Plus F5-ADD-BIG-AFM-5000
(Annual Maintenance FS-ADD-BIG-DNS-M & F5-SBS-BIG-IPI-5-1YR)
All Solution Include: 24x7 Full Level 1-3 remote (phone, email, web)
technical support with F5 Networks, Software upgrades and patches,
hardware RMA)
- Subscription & Support 1 year
- Local Onsite maintenance for 1 year (exclude change of configuration)
with SLA 24x7x4 response with unlimited ticket
- Pengiriman RMA ke lokasi akhir yaitu 1 unit di Jakarta
- Melampirkan Surat dukungan dari Distributor
- Aktifasi lisensi melanjutkan sebelumnya
4. R enewal DELL EMC SAN Switch 4 Unit
- ProSupport 4HR/Mission Critical
- SLA : 4-Hour Mission Critical On-site Response
- 24x7 Remote Monitoring And Repair
- Global Technical Support
- Replacement parts delivery
- Proactive Solid State Drive replacement
- Installation Of New Software Releases
- Subscription & Support 1 year
- Pengiriman RMA ke lokasi akhir yaitu 2 Unit Jakarta dan 2 Unit Surabaya
- Aktifasi lisensi melanjutkan sebelumnya
5. R enewal Wireless Controller 2 Unit
No. Uraian Pekerjaan Jumlah
- WatchDog End User Premium Support for ZoneDirector ZD1205 for 1
Year
- Pengiriman RMA ke lokasi akhir yaitu Jakarta
- Aktifasi lisensi melanjutkan sebelumnya
6. R enewal Server DELL R740 1 Unit
ProSupport Plus/Mission Critical for PowerEdge R740
- SLA : 4-Hour Mission Critical On-site Response
- 24x7 Remote Monitoring And Repair
- Global Technical Support
- Replacement parts delivery
- Proactive Solid State Drive replacement
- Installation Of New Software Releases
- Subscription & Support 1 year
- Pengiriman RMA ke lokasi akhir yaitu Jakarta
- Melampirkan Surat dukungan dari Principal
- Aktifasi lisensi melanjutkan sebelumnya
7. R enewal Server DELL R940 11 Unit
ProSupport Plus/Mission Critical for PowerEdge R940
- SLA : 4-Hour Mission Critical On-site Response
- 24x7 Remote Monitoring And Repair
- Global Technical Support
- Replacement parts delivery
- Proactive Solid State Drive replacement
- Installation Of New Software Releases
- Subscription & Support 1 year
- Pengiriman RMA ke lokasi akhir yaitu 7 Unit di jakarta dan 4 Unit di
Surabaya
- Melampirkan Surat dukungan dari Principal
- Aktifasi lisensi melanjutkan sebelumnya
8. R enewal Email Gateway 1 Paket
- Subscription Proofpoint Targeted Attack Protection (TAP) for 6 months,
Secure Email Gateway and Platinum support for 1 year
- Phone Support: Live access to a Customer Support Engineer (Critical
issue (P1) (24x7x365) and Non-critical issue (during business hours only)
- Local Onsite maintenance for 1 year
- Pengiriman RMA ke lokasi akhir yaitu 1 unit di Jakarta dan 1 unit
Surabaya
- Melampirkan Surat dukungan dari Distributor
- Aktifasi lisensi melanjutkan sebelumnya
9. R enewal Trend Micro Deep Discovery Inspector 1 Paket
Trend Micro Standard Support
- 3 Designed contacts
- Product Updates and Upgrades
- Telephone, email, and web-base support channels
- Access to Customer Service Engineers
- Subscription & Support 1 year
- Pengiriman RMA ke lokasi akhir yaitu Jakarta
- Melampirkan Surat dukungan dari Prinsipal
- Aktifasi lisensi melanjutkan sebelumnya
10. R enewal TippingPoint Threat Protection System 1 Paket
Trend Micro Standard Support
No. Uraian Pekerjaan Jumlah
- 3 Designed contacts
- Product Updates and Upgrades
- Telephone, email, and web-base support channels
- Access to Customer Service Engineers
- Subscription & Support 1 year
- Pengiriman RMA ke lokasi akhir yaitu Jakarta
- Melampirkan Surat dukungan dari Prinsipal
- Aktifasi lisensi melanjutkan sebelumnya
11. R enewal Coreswitch DC (2 Unit) 1 Paket
Huawei Co-Care Premier Service 1 Year:
- Help Desk: 24 hours a day, 7 days a week
- For Priority 1, respond within 30 minutes;
- For Priority 2 calls, within 60 minutes;
- For Priority 3 calls, within 2 hours;
- For Priority 4 calls, within NBD
- Remote troubleshooting: 24 hours a day, 7 days a week.
- Access to web support: Including technical information sharing and patch
downloading.
- Download of software updates: Providing the maintenance releases
(patches and minor releases) of host software versions.
- Advance hardware replacement: 24 hours a day, 7 days a week.
Replacement parts will arrive within the following time period based on
Priority Level after principle deems a spare part is necessary and RMA
number generates
- Onsite hardware replacement: Available 24 hours a day, 7 days a week.
- "Partner" engineers arrive at the site within the following time period based
on Priority Level after Principle determines that onsite service is required,
Priority 1 and Priority 2 calls: within 4 hours; Priority 3 and Priority 4 calls:
within NBD.
- Pick-up Service: Huawei will arrange LSP to collect faulty from the
customer site
- RMA Delivery destination is at Jakarta Site
- Corrective Maintenance (CM) 2 Ticket’s for Jakarta site with SLA 24x7
- Preventive Maintenance (PM) 1 Ticket’s for Jakarta site
- Pengiriman RMA ke lokasi akhir yaitu di Jakarta
- Aktifasi lisensi melanjutkan sebelumnya
12. R enewal Coreswitch DRC (2 Unit) 1 Paket
Huawei Co-Care Standard Service 1 Years 2 Month:
- Help Desk: 24 hours a day, 7 days a week
- For Priority 1, respond within 30 minutes;
- For Priority 2 calls, within 60 minutes;
- For Priority 3 calls, within 2 hours;
- For Priority 4 calls, within NBD
- Remote troubleshooting: according to priority level.
- Access to web support: Including technical information sharing and patch
downloading.
- Download of software updates: Providing the maintenance releases
(patches and minor releases) of host software versions.
- Advance hardware replacement: 9x5 coverage window, service is
available 9 hours a day, 5 days a week, excluding local official holidays.
Replacement parts will arrive within the following time period based on
No. Uraian Pekerjaan Jumlah
Priority Level after principle deems a spare part is necessary and RMA
number generates
- Onsite hardware replacement: 9x5 coverage window, service is available
9 hours a day, 5 days a week, excluding local official holidays.
Replacement parts will arrive the Next Business Day (NBD), provided that
an RMA number has been generated before 15:00 (local time)
- Pick-up Service: Huawei will arrange LSP to collect faulty from the
customer site
- Pengiriman RMA ke lokasi akhir yaitu di Surabaya
- Aktifasi lisensi melanjutkan sebelumnya
13. R enewal Traffic Controll Managament – Sangfor 1 Unit
SCS Premium
- 24 x 7 Available Remote Support (Phone, Email and Web)
- Return to factory hardware support 1 year
- Software and technical support 1 year
- Sangfor URL database 1 year lisense
- Software and technical support, BI and aplication upgrade 1 year
- Pengiriman RMA ke lokasi akhir yaitu di Jakarta
- Aktifasi lisensi melanjutkan sebelumnya